F.A.Q

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1. How do I post an ad?

Posting an ad on Lansu.lk is Fast and easy! Simply click the White Post Ad button and follow the instructions.

If you are 1st time posting your ad on Lansu.lk you will need to log in as the first step of posting your ad.

Your ad will be published less than 1 hour during office hours on Lansu.lk once it has been reviewed.

2. How do I post an Bid?

Posting an ad on Lansu.lk is Fast and easy! Simply click the White Post bid button and follow the instructions.

If you are 1st time posting your ad on Lansu.lk you will need to log in as the first step of posting your bid.

Your ad will be published less than 1 hour during office hours on Lansu.lk once it has been reviewed.

3.How do I delete my ad?

To delete an ad, please go to your ad's page (find your ad easily by logging in to your account and visiting your "My ads" page) and click on the "Delete ad" option.

4.How do I edit my ad?

To edit an ad, please go to your ad's page (find your ad easily by logging in to your account and visiting your "My ads" page) and click on the "Edit ad" option.

5.How to know my Bid win?

If you have won your bid Lansu.lk will inform you by sending Email for you.

6.How do I set a new password on Lansu.lk?

To set a new Lansu.lk password, please log in to your account, go to the "Settings" page and enter a new password. If you have forgotten your Lansu.lk password, you can: Go to the log-in page and click on the "Forgot your password?" link Go to one of your ads, click on "Edit ad" or "Delete ad", and click on the "Forgot your password?" link. To set a new Lansu.lk password, please log in to your account, go to the "Settings" page and enter a new password. If you have forgotten your Lansu.lk password, you can: Go to the log-in page and click on the "Forgot your password?" link Go to one of your ads, click on "Edit ad" or "Delete ad", and click on the "Forgot your password?" link.

7.How long do ads stay on Lansu.lk?

Ads appear for 60 days, unless you delete them earlier.

8.I posted an ad but can't find it. What's wrong?

Keep track of your ads simply by logging in to your account and visiting your "My ads" page!
Your ad may not be Published due to one of the below reasons:

It is still under review - this will show on your My Ads page, under “Ads under review”

It may have it violated our posting rules - if your ad needs to be edited before it can be published, this will show on your My Ads page, under “Ads that need editing”

You have used up your free ad allowance

If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong contact details when you posted the ad. Try posting again or contact us.

9.Why has my ad been rejected?

All of the ads are manually reviewed - if your ad violates Lansu.lk posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in the rejection email.

10.I'm getting contacted about an ad I didn't post. Can you help me?

Of course. Please contact us and we will help you right away.

11.What are the rules for posting on Lansu.lk?

We don't allow ads that contain:
an item or service that is illegal in Sri Lanka
an item or service that is not located in Sri Lanka
an invalid phone number or email address
an unrealistic offer
offensive language
offensive pictures
text in the title or description that is not related to the advertised item or service
pictures that do not match or clearly show the advertised item or service
a non-specific item or service, e.g. a description of a company in general terms
a URL link that is not relevant to the advertised item or service
offers and requests for items or services in the same ad
the same content as another live ad, or the same content as another ad that was posted within the last 48 hours
multiple items in the same ad, unless it is a package deal
“work from home" jobs

12.How do I sign up for a user account on Lansu.lk?

Signing up for an account on Lansu.lk is Simple and completely free! To sign up on Lansu.lk, please go to the Sign up page and follow the instructions. You can sign up with an email address or through your Facebook account. Once you have signed up, a link will be sent to your email with instructions on how to verify your email address.

13.How do I log in and log out of my account?

To log in to your account, simply go to the Log in page and enter your email and Lansu.lk password. If you have created an account via Facebook, click on "Continue with Facebook" and follow the instructions. To log out of your account, simply click the "Log out" option.

14.How do I change my account details?

To change the details on your account, log in to your account and go to your account's "Settings" page.

15.Why can't I log in to my account?

If you are having trouble logging in to your account, please check that you have: Signed up for an account. Entered the correct email address and password on the log in page. If you are still having trouble accessing your account, please contact us.